Refund policy

Wigs, extensions, bundles, closures, and frontals are FINAL SALE. All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way (Original ties must remain intact as it was received by the customer). Contact me for inquiries on exchanges.

Human hair extensions are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW open items to be returned for the safety of all of our clients. We only accept returns on extensions that have not been opened, worn, or tampered with.